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Understand How links365 Operates for You

Every account you open with us is governed by clear terms tied to your state's law — we don't claim nationwide access and we don't hide the rules.

State-by-state eligibilityPayPal, Venmo, Play+ termsData handled under US lawContact rights availableAccount security policy
links365 Understand How links365 Operates for You
HOW WE HANDLE IT

Data, Security, and Account Retention Policy

Your account data stays under our control and is never sold to third-party marketers. We collect what we need to verify your identity, process payments through PayPal, Venmo, and Play+, and meet state reporting obligations — nothing beyond that. You can request a copy of your stored data or ask us to correct inaccurate records at any time through the support channels above.

Cookie Policy

We use session and analytics cookies to keep your account state and improve lobby performance. You can manage cookie preferences in your browser settings at any time.

Account Security

Your login is protected by SSL encryption and optional two-factor authentication. If we detect unusual access, we lock the account and notify you before any action is taken.

Data Retention

Account and payment records are retained for the period required by the state laws governing your account. After that window closes, records are securely deleted on a rolling schedule.

Requesting Changes

To update stored personal data, correct an error, or request account closure, submit a verified request via live chat or email. Identity confirmation is required before changes are applied.

REACH OUR TEAM

Contact Us About Policy Questions

Legal questions deserve a direct answer, not a form letter. Reach us through the channel that works for your situation — account-level disputes, data requests, and policy clarifications each have a clear path. Players in Chicago and Los Angeles use the same contact options; there's no regional tier.

Team online

Live Chat

Start a chat inside your account dashboard for policy questions, account holds, or eligibility concerns. Available during standard US business hours.

Email Support

Send a detailed policy or data-access request to our support address. We aim to respond within one business day for documented account queries.

Account Help Center

Browse the Help Center from within your account for answers on terms, state eligibility, and how PayPal, Venmo, and Play+ transactions are recorded.

Common Legal Questions, Answered Directly

These are the questions we hear most from people reviewing their account terms. If yours isn't here, live chat gets you a direct answer without the runaround.

Access depends entirely on your state's law. We only accept accounts from eligible states where online casino activity is permitted. Check state eligibility at the point of registration.

We store identity verification details, transaction records tied to PayPal, Venmo, or Play+, and session logs needed to meet state reporting requirements. We do not sell your data.

Submit a verified data-access request through live chat or email. You'll need to confirm your identity, and we'll return your data within the timeframe required by applicable state law.

You can request deletion of data we're not legally required to retain. Financial transaction records tied to PayPal, Venmo, or Play+ must be kept for the state-mandated retention period before deletion.

We notify affected accounts directly before suspending service in any state. Your balance remains accessible for withdrawal via your linked payment method during the notice period.

Contact support via live chat with your transaction ID and the payment method used — PayPal, Venmo, or Play+. Disputes are reviewed against your account log and payment-rail records.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.